How a Mid-Market PE Firm Saved 100+ Hours Per Deal Sprint by Switching to Woozle

A mid-market PE due diligence team was losing more than 100 hours per deal to expert network admin. Here's what happened when they handed the entire process to Woozle.

How a Mid-Market PE Firm Saved 100+ Hours Per Deal Sprint by Switching to Woozle
Photo by Charles Forerunner / Unsplash

The investment thesis was never the problem.

For a mid-market private equity firm running multiple simultaneous deal processes, the diligence team had no shortage of conviction on the ideas. What they were haemorrhaging was time — and they were haemorrhaging it on the wrong things. Not on analysis. Not on building the investment case. On scheduling. On briefing. On sitting through expert calls that should have been moderated by someone else. On writing up notes at 11pm because the call ran long and IC was in the morning.

Every expert call commissioned through Third Bridge cost the deal team approximately seven hours of work. One hour on the call itself. The rest spread across briefing the network, vetting the profile, preparing the question guide, scheduling around two parties' availability, taking notes during the interview, and synthesising the output afterwards. For a typical diligence sprint requiring 15 to 20 expert calls, that was over 100 hours of senior team time spent on logistics before a single slide had been written.

The research was necessary. The process was not.


How the Old Model Actually Worked

Third Bridge, like most legacy expert networks, sells access. A client submits a request. The network searches its database, surfaces a profile, and makes an introduction. What happens after that — every hour of preparation, every minute on the call, every page of notes — belongs to the client.

The deal team was paying £1,200 to £1,500 per call for that introduction. Of that, roughly £250 to £300 reached the expert. The remainder funded the network's coordination layer. And then the team spent six more hours doing the actual research work themselves.

For a mid-market PE firm where senior diligence resource is finite and deal timelines are compressed, the arithmetic was brutal. A 15-call programme meant 105 hours of team time and £18,000 to £22,000 in fees — before any analysis had begun. Programmes regularly stretched across three to four weeks, with calls scattered across diaries and synthesis happening in fragments between other commitments.

"We were spending more time managing the research process than doing research. The calls were useful. Everything around them was not."

The database compounded the problem. Third Bridge's network, like those of GLG, AlphaSights, and Guidepoint, is pre-listed — experts tagged by sector, function, and seniority. For broad industry profiles, that works. For the specific customer, channel partner, or former employee a deal team actually needs on a live process, the right person often isn't in the database at all. The team would receive a shortlist of available experts, pick the best fit from a limited set, and hope the profile matched the brief closely enough to be useful.

When it didn't, they'd run another call. Another seven hours.


Why They Switched

The decision to explore Woozle was not driven by cost alone. It was driven by a recognition that the model itself was wrong. The firm was not buying research. It was buying an introduction and then conducting the research themselves, using their most expensive resource to do it.

Woozle's proposition was structurally different. The client briefs a thesis question — a 15-minute call or a short written brief. That is the last time they touch the project. Woozle's equity analysts design the research scope, identify and cold-recruit the right experts via LinkedIn and direct outreach, build the discussion guide, moderate every call, transcribe and quality-check every output, and deliver verified, synthesised findings to the client portal. The deal team is never on a call. They never write a question. They never chase a scheduler.

The expert recruitment model was equally different. Woozle does not query a pre-existing database. Every expert is sourced fresh against the specific brief — which means the team gets the former operations director of a direct competitor, the procurement lead who switched away from the target 18 months ago, the channel partner who declined to carry the product. The people who actually matter for the thesis. Not the best available match from a fixed list.

The economics followed. Legacy networks retain 70 to 80 percent of the call fee as margin. Woozle operates on a flat 10 to 25 percent margin on expert incentives — approximately £400 per expert call and £100 per survey response. The same budget that funded 15 Third Bridge calls would now cover 40 to 50 Woozle expert engagements, each delivering a moderated, transcribed, synthesised output with zero team time required.


How It Played Out

The pilot ran on a live deal. The diligence team briefed Woozle on a Monday — 15 minutes on the target, the thesis, the IC timeline, and the expert profiles they needed. By Thursday, the first batch of transcripts was live on the portal. By the end of the following week, 25 structured expert interviews had been completed, moderated, and delivered — alongside a synthesis report mapping findings against the key thesis questions.

The same programme through Third Bridge would have taken three to four weeks and consumed the better part of 175 hours of team time. Through Woozle, the team's total time commitment was the 15-minute brief and periodic comments left directly on transcripts in the portal.

The associates did what associates should be doing: reading findings, flagging threads worth pulling, tightening the investment case. Not scheduling calls. Not writing up notes. Not chasing the network for profile updates.

The compliance team also benefited. Direct portal access gave them full visibility into every expert interaction, every discussion guide, and every deliverable in real time — a level of transparency that was never available under the previous model, where compliance relied on analyst self-reporting after the fact.

A second deal followed, then a third. The pattern held across each: 15-minute brief, expert recruitment within 48 hours, first transcripts within five days, full programme complete inside two weeks.


The Results

The numbers from the first full quarter on the platform told the story clearly.

Deal-team hours on research logistics fell from an estimated 100 to 120 hours per deal sprint to fewer than five — the 15-minute brief and occasional portal comments. For a firm running four to six active diligence processes per quarter, that was 400 to 700 hours returned to investment work per quarter. Modelling. IC preparation. Portfolio engagement. The work the team was hired to do.

Research volume per deal increased significantly. Where the team had previously managed 10 to 15 expert calls per process — constrained by the time cost of running each one — they were now routinely commissioning 30 to 50 expert engagements per deal sprint, including survey programmes across customer and channel partner cohorts that would have been operationally impossible under the old model.

Delivery speed compressed from weeks to days. Primary research that previously arrived in fragments over three to four weeks now landed in the portal within five to ten business days. The team consistently had evidence in hand before key diligence milestones rather than scrambling to synthesise findings the night before IC.

And the quality of insight shifted from anecdotal to systematic. Instead of 10 individually sourced opinions with no structured way to triangulate them, the team received verified, charted findings across 40 to 50 respondents — consensus visible, outliers flagged, implications mapped against the thesis. Conviction built from evidence, not from the most recent call.

"We used to budget 100-plus hours per deal for expert research. Now we budget 15 minutes. The output is three times the size and arrives in half the time."


The Structural Difference

The results were not a function of Woozle being a cheaper version of the same service. They were a function of a fundamentally different model.

Traditional expert networks sell introductions. The client manages everything after that — vetting, scheduling, moderating, note-taking, synthesis. The network's contribution ends when the profile lands in the inbox. For this, they charge £1,200 to £1,500 per call and retain the majority as margin.

Woozle is a done-for-you primary research platform. The client briefs a question. Woozle delivers the answer. Every expert is cold-recruited against the specific brief. Every call is moderated by a trained analyst who understands the deal thesis. Every transcript is verified and synthesised before it reaches the portal. The client's team is never on a call. They receive the finished research — and retain full control through real-time commenting and live chat throughout the project.

One model sells access and leaves the work with the deal team. The other absorbs the work entirely and delivers the output.

For a diligence team losing 100 hours per deal to research logistics, the choice became straightforward.


100 hours saved per deal. Thirty to fifty expert engagements instead of ten to fifteen. First transcripts in five days, not three weeks.

Fifteen minutes at the front. A finished evidence base at the end.

That is what primary research looks like when someone else owns the process.


About Woozle Research

Woozle is the primary research platform that delivers answers, not access. Trusted by leading hedge funds, private equity firms, and strategy consultancies, Woozle replaces the friction, cost, and uncertainty of traditional expert networks with verified, decision-ready intelligence delivered in days. The platform combines AI-powered expert sourcing with human-led research execution, delivering structured expert calls, surveys, and analysis through a real-time portal. Every insight is verified, triangulated, and exclusive to the client.

To learn more or request a pilot: sales@woozleresearch.com